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Have questions? We have answers!

Get all of the details up front to help you make an informed decision about whether moving to Xello now is right for your teachers and students.

  • Q: Where did Xello come from?

    In September 2017 Career Cruising changed to Xello, and launched a brand new, more modern program by the same name. While Xello is new, it’s been built by the same team who created Career Cruising—with over 20 years of experience in the career readiness space.

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  • Q: If Xello is the evolution of Career Cruising, does that mean Career Cruising is no longer available?

    We will continue to offer and support both the Career Cruising for K-12 and Xello programs for the next few years. We know that schools and boards don’t make changes lightly or at the drop of a hat, so we’ll make sure you have plenty of time to explore your options and develop plans that best meet the needs of you and your students. We will help you with this planning.

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  • Q: Is there an additional cost to move from Career Cruising to Xello?

    It’s entirely free to switch to Xello. With Xello, we’ve reimagined the career exploration experience to be more engaging and easier for educators and students to use, but because it’s brought to you by the team that also created Career Cruising you’ll be able to move from Career Cruising to Xello easily, quickly and free of charge. Xello’s Client Solutions and Success teams will help you plan your move, and support you every step of the way.

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  • Q: Will my subscription increase if my school/district moves to Xello?
    Xello pricing reflects both the investment the company is making to develop industry-leading software and market value. If the price of Xello is more than your Career Cruising subscription, our team is happy to work with you.
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  • Q: How will the team at Xello help me get the program up and running in my school?

    We are happy to work with your district to create a tailor made plan to suit your needs to transition your schools at any time. We support you with dedicated account management, training, live and recorded webinars, implementation guides, and walkthroughs to ensure the process is as seamless as possible.

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  • Q: What steps can I expect as part of my move to Xello and how will I be supported?

    As part of the process to get Xello for your schools, district representatives and IT staff will need to:

    • Review the data needs with their Success Manager and decide on a date for the migration.
    • Confirm your agreement to migrate over to the new product
    • Go through training with their Success Manager to understand how to get started and next steps for your staff and students

    Our team is here to ensure you have a seamless transition to Xello. You will be supported throughout the process at every level, where you’ll receive:

    • a dedicated Success Manager to guide you through the transition
    • a personalized migration plan
    • a custom training plan
    • access to Xello’s online resources

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  • Q: How long does migration take to move to Xello?

    It depends on your district’s setup. It can be as little as a few days, but we want to make sure you and your staff are set up for success. That usually takes some time to ensure everyone is set up for success with a new product.

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  • Q: What does my IT staff need to do?

    Your SIS data integration will automatically transfer to Xello. There’s nothing to do on your side. If you have Single Sign On, we’ll provide you with new links for Xello to post in the system you’re using.

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  • Q: What happens to the work my students have completed in Career Cruising? Will it transfer to Xello?

    Yes! Work completed by students in Career Cruising will move to their Xello account, including:

    • Saved careers
    • Saved career clusters
    • Saved majors/programs
    • Saved schools
    • Education history
    • Volunteer experience
    • Work experiences
    • Student course history
    • Course selections
    • Related diplomas
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  • Q: What happens to the data that doesn’t move to Xello?

    If students have uploaded resources in their Career Cruising accounts that doesn't move to Xello, students will have a link that takes them back into their Career Cruising account directly from their Xello account.

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  • Q: What training resources will you have for my educators?
    • Live webinars
    • Downloadable walkthroughs
    • Recorded on-demand videos
    • Custom training
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  • Q: Do I have to move over right away?

    No. School districts have the opportunity to migrate from Career Cruising to Xello at a time that makes sense for their educators and students.

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  • Q: When will the company sunset Career Cruising?

    There is currently no plan to discontinue access to Career Cruising.

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  • Q: Will my students keep the same usernames and passwords?

    Yes. Students can keep the same login they were using in Career Cruising.

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  • Q: Will educators keep the same usernames and passwords?

    Educator access options have been significantly improved:

    • Centralized login at xello.world
    • Simple two-part login using an email address and personally chosen password
    • Educators are associated with multiple schools can access all schools with a single login
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  • Q: Does Xello offer Single Sign On?

    Yes. Xello offers all the same single sign on options as Career Cruising, and even a few more. If you have single sign on with Career Cruising, you’ll just need to post new links on your district website or wherever your students access the program.

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  • Q: We’re using Course Planner, what happens to our information?

    Course Planner data transfers over to Xello automatically. This includes courses, disciplines, diplomas, students’ course history, assigned diplomas, and students’ planned courses. Your district lead will want to review the information after it’s been imported to make sure everything looks good and is up to date for the 2019-2020 school year.

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  • Q: We’re using etranscripts, what do we have to do to get that set up in Xello?

    Nothing. Your etranscript setup will transfer automatically to Xello.

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  • Q: How do I use Xello to meet my state, provincial or local mandates?

    Xello provides embedded, interactive lessons as a new and more robust and effective measure of student progress. Each lesson addresses the academic and real-world skills relevant for grades 6–12 to help make students ready for a constantly changing world.

    Over time, we’ve come to understand the advantages and the limitations of the Portfolio Completion Standards approach to measuring progress. The lessons in Xello address those issues through:

    • Age appropriate content that introduces students to key concepts, equipping them with critical skills and knowledge
    • Prompting deeper reflection by contextualizing career exploration, education choices, assessment results, etc
    • Introducing new topics every year to prevent the feeling of repetition
    • Integrating students’ own interests, saved options, and assessment results directly in the lesson for a genuinely personalized learning experience

    Lessons can be easily woven into curriculum or assigned as independent activities. And the student dashboard directs students toward the lessons they need to complete for their grade, rather than a list of tasks within the program.

    If your regional mandate includes components that are not covered by existing Xello, the custom lessons option allows you to integrate additional activities and reflection for students into their list of activities and progress reporting.

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  • Q: What if I have more questions about the move from Career Cruising to Xello?

    If you have more questions feel free to contact the Xello team directly—we’re happy to help! You can email us at help@xello.world or call us at +1 (800) 965-8541.

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